Hygiene appointments are running late on Thursdays until 7:30pm, plus two Saturday mornings each month.
Request a time
We keep appointments long enough to talk things through. Check-ups, hygiene, fillings and crowns, alignment, and a same-day slot held back each morning for people in pain.
Most questions we get asked are about logistics rather than teeth. Here is how a week at the practice is organised, so you can judge whether we fit around your days.
If you are in pain today, say so in the notes field of the booking request. Those messages are read first, before routine enquiries.
We work in four lanes rather than a long list of named procedures. Each one tells you what happens in the chair and roughly how long to set aside.
The maintenance work that keeps everything else small and cheap.
25–40 minutes · every 6–12 months
Repairing what has broken down, in stages you can follow.
45–90 minutes · one to three stages
Straightening and tidying, with the limits stated up front.
Consultation 40 minutes · plans vary
For pain, swelling, a lost filling or a broken front tooth.
30 minutes · same day where possible
No treatment happens at the first appointment unless you are in pain and want it dealt with that day.
We talk before the chair goes back — what has brought you in, past experiences that went badly, and anything you would rather we avoided.
Teeth, gums, bite, jaw joints and soft tissues, with photographs so you can see what we are describing on the screen.
Usually there are two or three reasonable paths, including doing nothing for now. We say which we would choose and why.
You leave with the plan in writing: stages, order, estimated costs and the review date. Nothing is booked under pressure.
Already have a plan from another practice? Bring it and we will give you a second opinion on it.
Plenty of people arrive having avoided a dentist for years, often because of one bad appointment a long time ago. That history is useful information, not something to apologise for. Tell us about it and we will work around it.
Mention it in your booking notes and the clinician will have read it before you walk in.
We will not quote a figure for work we have not looked at. What we can explain is how the number is built and what you will be told before agreeing to anything.
After the exam you receive an itemised estimate: each stage, the material used, the appointment it falls in and what happens if a tooth turns out to need more than expected.
Given before treatment startsAn optional plan spreads routine check-ups, hygiene visits and radiographs across the year, with a reduction on restorative work. Cancel with a month's notice.
Optional · no joining feeLonger courses can be staged over months so the cost arrives in instalments, or arranged through a regulated finance provider if you prefer. We will say which is cheaper for you.
Staged or financedInsurance and employer schemes: bring your policy details to the first visit and reception will tell you what the scheme usually covers and what it does not before you commit.
Give us the practice name and town on your booking request. We write to them for your notes and any radiographs taken in the last year, which usually arrive within a fortnight and often save repeating images. You do not need to contact them yourself, and you are not obliged to tell them why you are moving.
As soon as the first teeth appear, and certainly by their first birthday. Early visits are deliberately uneventful — a ride in the chair, counting teeth, a look with a mirror — so that the room is familiar long before anything needs doing. Children are booked alongside a parent's appointment where that helps.
Our answerphone message carries the current out-of-hours arrangement, including which urgent dental service is covering evenings and weekends. If you have had treatment with us that week, the message tells you how to reach the clinician who treated you. Swelling that affects your breathing or swallowing is a hospital emergency, not a dental one.
Yes, and routine check-ups and hygiene visits are actively worth keeping, because gums often become more inflamed during pregnancy. Tell us the stage you have reached: we avoid elective radiographs, keep appointments shorter, and adjust the chair position for comfort later on. Urgent problems are always treated rather than postponed.
Whitening lifts the natural shade of your own enamel by a few steps; it does not produce a uniform shade and has no effect on crowns, veneers or white fillings, which stay the colour they were made. We take a shade record first so the change is measurable rather than a matter of opinion, and we will tell you beforehand if we think the result will disappoint you.
We offer inhalation sedation for suitable adults and older children. It is not suitable for everyone — certain respiratory conditions, blocked nasal passages, some medications and the first trimester of pregnancy all rule it out, and it is assessed before being offered rather than promised in advance. For many nervous patients, longer appointments and agreed stop signals turn out to be enough.
Tell us rather than disappearing. Moving the appointment costs nothing up to 24 hours beforehand, and if nerves are the reason we can swap it for a shorter talk-only visit instead. People who cancel quietly tend to stay away for years, which is the outcome we are trying to avoid.
This is a request rather than a confirmed booking. Reception reads it the next working day and replies with two or three times that fit the days you have given us. Urgent messages are read first.